• Manager of Organizational Learning and Talent Management

    Job Locations US-RI-Smithfield
    Req No.
    2019-10446
    NHPRI Department
    900 - Human Resources
    Type
    Regular Full-Time
  • Overview

    This position acts as a development liaison and advisor to the management staff of Neighborhood and facilitates the company's learning initiatives across the enterprise. He/she is responsible for the overall creation, delivery, implementation and assessment of a comprehensive training curriculum and talent management program.  He/she is responsible for creating and managing company-wide training standards, expectations and measurements that build employee competencies and an environment of continuous learning. This role ensures the quality of training through effective needs assessments, course design, qualified instructors, evaluation, training resource materials and learning reinforcement strategies.

     

    He/she leads the learning and development function including management of clinical and non-clinical trainers and support staff. He/she works under the direction of the CHRO and in collaboration with the senior leadership team to ensure evolving needs and requirements of the business are translated to learning strategies, structure and processes.

    Responsibilities

    • Conduct training needs analysis
    • Design, develop and present training programs or act as a project manager when external consultants are used to design/develop/present development programs
    • Design and develop performance support tools
    • Evaluate training and obtain feedback on adequacy of training/learning programs
    • Provide oversight to the administration and management of the learning management system
    • Identifying/sourcing training and learning opportunities
    • Provide career development advice to employees and managers
    • Ability to create and deliver curriculum related to:
    • Career/professional development
    • Diversity/cultural competency
    • Leadership/management training
    • Coaching/Mentoring
    • Customer service
    • Communications
    • Managed care specific training – i.e. in service training
    • Talent Review/Succession planning
    • Product specific training
    • Facilitates the succession planning process
    • Providing teambuilding support
    • Budgeting and budget control within areas of responsibility
    • Engage in on-going performance management of staff including coaching, mentoring, development, training and succession planning to include hiring and termination decisions
    • Participates in developing departmental goals, objectives and systems; recommends new approaches, policies and procedures to CHRO to effect continual improvements in HR department
    • Other duties as assigned
    • Corporate Compliance Responsibility - As an essential function, responsible for complying with Neighborhood’s Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and  the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents

    Qualifications

    Required:

    • Bachelor’s degree in Human Resource Management, Training and Development, Organizational Development or a related area.
    • Seven (7) to Ten (10) years’ experience in employee training, organizational development, talent management and/or other related experience
    • Two (2) years of direct/indirect supervisory experience
    • Familiarity with corporate Learning Management Systems
    • Competency in succession planning and talent development program design
    • Demonstrated ability to prioritize and execute tasks in a high-pressure environment and meet contractual timelines
    • Willing/excited to work in a fast-paced environment
    • Strong interpersonal skills and the ability to interface with all levels within the company
    • Demonstrated verbal and written communication skills
    • Ability to work effectively in a diverse work group
    • Ability to identify and analyze organizational needs, problem solving abilities, knowledge of long term strategic planning, management development, curriculum design and group facilitation
    • Ability to establish and oversee a company-wide training budget and allocate resources appropriately
    • Demonstrated experience with needs assessment, design, delivery and adult learning styles
    • Demonstrated knowledge of employee performance standards, organizational development, project management, quality improvement principles

    Preferred:

    • Master degree
    • Experience in a managed care organization or healthcare facility

    Job Specific Competencies:

    • Resilience
    • Relationship Building & Networking
    • Respecting Others & Valuing Diversity
    • Problem Solving & Analysis
    • Strategic Thinking & Alignment

    Flexible Work Arrangement:

    • Yes

    Telecommuting Arrangement:

    • Yes,  1-2 days possibly a week

    Travel Expectations:

    • Some travel locally between locations is required.

    Neighborhood is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis.

    Neighborhood is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at recruiting@nhpri.org

     

    Neighborhood is an EOE M/F/D/V and an E-Verify Employer

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