• HRIS Administrator

    Job Locations US-RI-Smithfield
    Req No.
    Human Resources
    Regular Full-Time
    Human Resources
  • Overview

    The primary focus of this position is the support the maintenance of the human resource management system (HRMS) in addition to other systems within the HR and Learning & Development organizations. This position serves as a technical point of contact for assigned functional areas and assists subject matter experts as well as HR Business Partners with ensuring data integrity, testing of system changes, report writing and analyzing data flows for process improvement opportunities. The HRIS analyst also supports HRMS upgrades, patches, testing and other technical projects as assigned.


    • System Maintenance (5% of time): Assist in developing an all-inclusive HRIS strategy to include the review, testing and implementation of HRMS upgrades or patches. Acts as the main point of contact with system vendors. Collaborates with functional and technical staff to coordinate application of upgrade or fix. Maintain HRMS tables. Documents process and results.
    • Production Support (20% of time): Provide support for HRMS, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternate methods to meet requirements.
    • Projects/Process Improvement (55% of time): Recommend process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy that must be approved by appropriate leadership prior to implementation. Serve as a key liaison with third parties and other stakeholders (e.g. payroll, IT and IS). Use project management skills in managing projects. May provide overall project management for a given HR initiative.
    • Reports/Queries (10% of time): Write, maintain and support a variety of reports or queries using appropriate reporting tools. Assist in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
    • Training (5% of time): Develop user procedures, guidelines and documentation. Train clients on new processes/functionality. Train new system users.
    • Individual Development (5% of time): Maintain awareness of current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examine trends in information systems training, materials and techniques. Through classes, reading, CBTs or other mechanisms, continuously increase both HR knowledge and HRIS application/tools knowledge. Participate in user group meetings/conferences.
    • Other duties as assigned
    • Corporate Compliance Responsibility - As an essential function, responsible for complying with Neighborhood’s Corporate Compliance Program, Standards of Business Conduct, applicable contracts, laws, rules and regulations, policies and procedures as it applies to individual job duties, the department, and  the Company. This position must exercise due diligence to prevent, detect and report unlawful and/or unethical conduct by fellow co-workers, professional affiliates and/or agents



    • Bachelor’s degree in a related field (i.e. business administration, human resources)
    • Minimum of two (2) years’ experience in an HRIS role
    • Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
    • Strong communication skills (written/verbal)
    • Excellent customer service orientation and interpersonal skills; warm, inviting and engaging with employees on confidential/sensitive situations as well as patience managing daily disruptions  
    • Ability to work independently
    • Strong organizational skills
    • Comfortable working in a fast-paced environment, balancing multiple priorities and meeting strict deadlines
    • Attention to detail
    • Ability to maintain confidential information
    • HR technology experience including HRIS, LMS and applicant tracking system
    • Knowledge of various computerized information process flows and impact between the HRIS, Human Resources, Learning & Development and Payroll areas
      • Database structure – implementation and development life cycle
      • Report development
      • Technical problem solving and analytical skills
      • Installation and maintenance of various HRIS systems
      • Read, interpret and apply complex technical documentation
      • Write logical, comprehensive reports and instructions
      • Develop recommendations and solutions


    • Five (5) years of experience in Human Resources
    • PHR or SHRM-CP certification
    • Basic knowledge of Microsoft Project, Visio, SharePoint and Publisher
    • Basic knowledge of Adobe Acrobat, Captivate and Connect
    • Experience with HR information and payroll systems (Paycom)
    • Experience with LMS
    • Experience with Talent Management Systems (Halogen)


    Neighborhood is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis.


    Neighborhood is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at recruiting@nhpri.org


    Neighborhood is an EOE M/F/D/V and an E-Verify Employer


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