• HRIS & Benefits Analyst

    Job Locations US-RI-Smithfield
    Req No.
    Human Resources
    Regular Full-Time
  • Overview

    This position partners with the HR Operations team, Learning and Development team and the company’s customers to analyze work process design and flow, improve processes and leverage the return of technological capabilities. The analyst builds project plans, ensures adherence to project schedules maintains a systems orientation and can work effectively with peers to set technology priorities and conduct long-term planning. This position also serves as a technical point of contact for assigned functional area and assists subject matter experts with ensuring data integrity, testing system changes, report writing, developing, and analyzing data flows for process improvement opportunities. The HRIS & Benefits Analyst also supports HRMS upgrades patches, testing and other technical projects as assigned. This position also assists employees with benefits enrollment and questions, reconciles all insurance billing, maintains employee databases and files and tracks leaves for the company. This position reports directly to the Director of Human Resources.


    • Maintains HRIS systems to include data entry, imports, exports while ensuring data integrity and following and also following outlined departmental processes.
    • Develops, maintains and produces HR reports.
    • Uses these data to build project plans and ensure adherence to schedule and other specifications.
    • Utilizes interpersonal skills when working with various customers and peers to accomplish project goals.
    • Recommends process/customer service improvements, innovative solutions, policy changes and/or major variations from established policy, which must be approved by appropriate leadership prior to implementations.
    • Understands and uses qualitative/quantitative measurements and data collection design principles.
    • Performs system maintenance, including assisting in the review, testing and implementation of HRMS system upgrades or patches. Collaborates with functional and technical staff to coordinate application of upgrade or fix, maintain HRMS system tables. Document process and results.
    • Provides production support, including researching and resolving HRMS problems, unexpected results or process flaws; performing scheduled activities; recommending solutions or alternative methods to meet requirements.
    • Generates reports/queries, including writing maintaining and supporting a variety of reports or queries utilizing appropriate reporting tools (Paycom, Halogen, Brainshark). Assists in development of standard reports for ongoing customer needs. Help maintain data integrity in systems by running queries and analyzing data.
    • Conducts training, including developing user procedures, guidelines and documentation. Trains clients on new processes/functionality. Trains new system users.
    • Maintain awareness if current trends in HRMS with a focus on product and service development, delivery and support, and applying key technologies. Examines trends in information systems training, materials and techniques.
    • Act as a liaison between the functional group and IT group. Participate in the testing of new reports, processes, etc. and provide testing results to appropriate resources. Actively participate and make contributions in team meetings and one-on-one meetings. .
    • Develops reports and sets up/creates system dashboards to meet management request and needs for human-resource-related information to various levels.
    • Coordinate, maintain and enhance human resources systems in conjunction with the user areas and information systems.
    • Assist the Compensation and Benefits Manager with managing the day-to-day FMLA and ADA leaves by working with the HRBPs and the vendor managing Neighborhood’s leave programs.
    • Assist the Compensation and Benefits Manager to administer various employee benefits programs, such as group health, flexible spending accounts, dental and vision, accident and disability, life insurance, 401(k), and wellness benefits.
    • Maintain employee benefits filing systems and ensure benefits changes are entered appropriately in payroll system for payroll deduction.
    • Verify the calculation of the monthly premium statements for all group insurance policies and maintain statistical data relative to premiums, claims and costs. Resolve administrative problems with the carrier representatives.
    • Partner with the Compensation and Benefits Manager to maintain compliance with COBRA.
    • Lead for reviewing and responding to unemployment claims with appropriate documentation by working with the appropriate HR Business Partners. Review monthly unemployment statements.
    • Coordinate workers' compensation claims with third-party administrator. Follow up on claims.
    • Assist Compensation and Benefits Manager in obtaining statistics and information in renewal process of any health, life and retirement plans that benefit the company. .
    • Prepare and maintain biweekly employee reports, new-hire and absentee reports. Maintain and update company organizational charts, phone directory and other requested reports as needed and distribute to the HR Business Partners.
    • Assist the Compensation and Benefits Manager in completing benefits reporting requirements.



    • Bachelor’s degree in a related field (i.e. business administration, human resources)
    • 2+ years of experience in an HRIS role or working directly with HRIS systems
    • Benefits administration experience
    • Specifically experience with medical, dental, vision, FSAs, accident and disability, workers’ comp, life insurance, 401k, wellness, FMLA & ADA leaves
    • Advanced skills in Microsoft Office (Word, Excel, PowerPoint, Outlook)
    • Strong communication skills (written/verbal)
    • Excellent customer service orientation and interpersonal skills; warm, inviting and engaging with employees on confidential/sensitive situations as well as patience managing daily disruptions  
    • Ability to work independently
    • Strong organizational skills
    • Comfortable working in a fast-paced environment, balancing multiple priorities and meeting strict deadlines
    • Attention to detail
    • Ability to maintain confidential information
    • HR technology experience including HRIS, LMS and applicant tracking system
    • Knowledge of various computerized information process flows and impact between the HRIS, Human Resources, Learning & Development and Payroll areas
      • Database structure – implementation and development life cycle
      • Report development
      • Technical problem solving and analytical skills
      • Installation and maintenance of various HRIS systems
      • Read, interpret and apply complex technical documentation
      • Write logical, comprehensive reports and instructions
      • Develop recommendations and solutions


    • Master’s degree in Human Resources or an MBA preferred
    • Five (5+) years of experience in Human Resources
    • PHR or SHRM-CP certification
    • Basic knowledge of Microsoft Project, Visio, SharePoint and Publisher
    • Basic knowledge of Adobe Acrobat, Captivate and Connect
    • Experience with HR information and payroll systems (Paycom)
    • Experience with LMS
    • Experience with Talent Management Systems (Halogen)

    Organizational Competencies:

    • Judgment and Decision Making
    • Gets Results
    • Collaboration and Teamwork
    • Business Awareness
    • Customer Focus

    Job Specific Competencies:

    • Attention to Detail
    • Flexibility & Achieving Change
    • Open Communication
    • Planning & Organizing
    • Problem Solving & Analysis

    Neighborhood is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status or any other legally protected basis.


    Neighborhood is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at recruiting@nhpri.org.


    Neighborhood is an EOE M/F/D/V and an E-Verify Employer


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